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First4Pools: Our Privacy Policy

Our Privacy Policy

Our website services are designed solely to give you the information that you want to receive. All information on the website relates to the First4Pools products and related services. The owners will act in accordance with current legislation and aim to meet current Internet best practices.

Pop-ups and advertising;

The First4Pools website does not use any kind of pop-up advertising, nor will you be redirected to other websites unknowingly. There are no third-party advertisements on the website.


Cookies are used by some websites to monitor your website browsing habits. They are small files which are installed on your computer whilst you browse the internet and are usually harmless. First4Pools does not agree with this practice and the First4Pools website ( does not and does not plan to use cookies.

First4Pools E-mail;

You will almost certainly have supplied us with your e-mail address during the course of making an enquiry. We will never knowingly pass your e-mail address to any third party without your specific consent. We may send you relevant offers from time to time and we may store your e-mail address in our company database. We operate a vigorous anti-spam policy!

Personal information;

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or you have so asked. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. Important paper documentation and invoices are however kept for seven years as required of us by law for tax accounting purposes. These are kept entirely privately in our records. You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. (We charge £20 for information requests.)

Website traffic monitor;

Log files allow us to record visitors' use of the website. We use this information to fine tune our website so as to more readily meet the needs of our customers. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.


The First4Pools website may contain links to other websites. This privacy policy applies only to site, so you should always be aware of this when moving to another site, and read the privacy statement of the site you visit. We do not pass on any personal information you have given us to any other site.


Commercial & Private Pools

First4Pools specialise in pool maintenance. Our team are experienced in servicing and maintaining most types of private and commercial pools. All pool-related equipment such as pool pumps, filters, gas and electric heaters, heat pumps, automatic dosing systems, automatic pool covers can be installed and serviced by us.
Click to find out more.

Hot Tub, Spas, Steamrooms & Saunas

First4Pools have installed, serviced, maintained and repaired most types of hot tubs and spas. We offer a full hot tub and spa service from installation, relocating through to servicing and repair, chemicals and water treatment. We also offer an annual Spa Service, during which your Hot Tub is thoroughly inspected, cleaned and sanitised.

Click to find out more.

Chemicals & Helpful Advice

First4Pools have a complete range of swimming pool, hot tub and spa chemicals and supplies. We stock pool chemicals from all major brands including Relax, Bayrol, FiCor, Blue Horizons, Aqua Sparkle and Bioguard.

Choose from chlorine granules or tablets for sanitation, ph increaser and decreaser for balancers, available in all popular sizes. Click for more.